1. Introduction
VivoSocial Inc. (“VivoSocial,” “we,” “our,” “us”) operates a social-commerce platform that allows users to share verified purchases with friends, earn discounts, and discover products through trusted social connections.
This Privacy Notice explains how we collect, use, disclose, and protect personal data when you use the VivoSocial mobile app, website, or related services (collectively, the “Services”).
2. Data We Collect
We collect the following categories of data:
- Account Information: Name, email address, phone number, and country when you register.
- Purchase Data: Products and merchants you choose to share, including purchase details imported from connected accounts (e.g., Amazon, Shopify) only after your explicit consent.
- Social Graph Data: Your list of invited friends and social interactions (e.g., likes, comments, or referrals).
- Device & Usage Data: Technical identifiers (IP, device ID, OS type) and in-app usage metrics for security and analytics.
- Merchant Data: Business name, contact information, and transaction-related details for merchant partners.
3. How We Use Your Data
We use data to:
- Provide and personalize the Services.
- Display your selected purchases to chosen friends inside the VivoSocial app.
- Recommend relevant merchants and discounts.
- Generate anonymized analytics for internal improvement and partner dashboards.
- Ensure security, prevent fraud, and comply with legal obligations.
We do not sell your data to third parties.
4. How We Share Data
We may share data in these limited cases:
- With Your Consent: e.g., when you display a purchase to friends or link an Amazon account.
- With Service Providers: Cloud hosting (AWS, GCP), analytics, and security vendors under strict contractual confidentiality.
- With Affiliates: Only anonymized or aggregated insights for operational analytics.
- For Legal or Safety Reasons: When required by law or to protect our users and platform.
5. Data Storage & Retention
Data is stored on secure U.S. servers (AWS US-East and Google Cloud).
We retain personal data only as long as needed to provide services or meet legal obligations, after which it is deleted or anonymized.
6. Your Rights
You may:
- Access or correct your information through account settings.
- Delete your account and associated data at any time.
- Withdraw consent for linked accounts (e.g., unlink Amazon).
- Contact us at privacy@vivosocial.com for privacy inquiries.
7. Children’s Privacy
VivoSocial is not intended for individuals under 16 years of age. We do not knowingly collect their data.
8. Security
We use encryption, role-based access, and regular audits to protect your information.
9. International Transfers
We currently operate in the United States. EU expansion is planned for mid-2026. Until then, we do not target or process EU resident data.
